How Do Seats Work and How Are Users Allocated?

How Seats Are Used

Each active individual user consumes one seat.
When you create a company and assign it a user limit, those seats are reserved from your pool immediately.
Company seats stay reserved even if the company hasn't added any users yet.
Your available seats are shown as Seats available on the Dashboard, Users, and Companies pages.

Company seats are reserved as soon as you assign them — not when users are added. Plan your allocation accordingly.

Checking Your Allocation

Sign in to the Reseller Dashboard.
Look at the seat summary at the top of the page.
Review Allocated Users to see your total usage against your plan limit.

The Max Limit shown when creating a company always reflects your current available seats.

Tip: If you're onboarding a company that plans to grow, assign seats close to their actual near-term need rather than their long-term goal. You can increase their user limit later from the company's edit page, and unreserved seats stay available for other clients in the meantime.