Understanding Seats and User Allocation
Each client account uses one seat from your reseller plan. Add more seats as your business grows.
How Seats Are Used
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Each active individual user consumes one seat.
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When you create a company and assign it a user limit, those seats are reserved from your pool immediately.
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Company seats stay reserved even if the company hasn't added any users yet.
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Your available seats are shown as Seats available on the Dashboard, Users, and Companies pages.
Company seats are reserved as soon as you assign them — not when users are added. Plan your allocation accordingly.
Checking Your Allocation
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Sign in to the Reseller Dashboard.
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Look at the seat summary at the top of the page.
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Review Allocated Users to see your total usage against your plan limit.
The Max Limit shown when creating a company always reflects your current available seats.
Tip: If you're onboarding a company that plans to grow, assign seats close to their actual near-term need rather than their long-term goal. You can increase their user limit later from the company's edit page, and unreserved seats stay available for other clients in the meantime.