The Reseller Onboarding Process
Onboarding is a guided setup with your account manager. Most resellers go live in less than a day.
Onboarding Stages
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Discovery call — Discuss how wCard's white-label solution fits your business, how reseller platform works, your expected client volume, and the seat allocation you need.
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Proposal — Receive an offer covering your plan, seats, and pricing.
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Checkout — Complete payment using the link shared by the wCard team.
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Account creation — Your reseller dashboard is provisioned and credentials are issued.
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Integration and setup — Your account manager guides you through connecting your domain, branding the platform, and connecting Stripe.
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Go live — Start adding clients and selling.
Once integration is complete, your platform is fully yours to operate.
What Support You Get
Onboarding is hands-on, not a generic helpdesk. Your account manager helps you:
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Connect and verify your custom domain
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Set up your sending domain for branded emails
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Apply your branding across the platform
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Connect Stripe and configure your plans
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Troubleshoot any setup issues
Tip: Complete your domain and Stripe setup first. Both can take time to verify, so starting them early means the rest of your branding work happens while verification is in progress.